General Terms and Conditions of Use

Welcome to https://www.psychiczoltan.com!

These General Terms and Conditions of Use:

• describe all the products and services (hereinafter “our Products” or “our Services” or “electronic services”) offered by IVORY OUTSOURCING CONSULTANCY (hereinafter IVORY OUTSOURCING CONSULTANCY or “us”) via its website https://www.psychiczoltan.com (hereinafter “https://www.psychiczoltan.com”) or any subsequent URL which may replace this address.

• define the relationship between the User (hereinafter “you”), IVORY OUTSOURCING CONSULTANCY (hereinafter “IVORY OUTSOURCING CONSULTANCY” or “us”) and IVORY OUTSOURCING CONSULTANCY ’s suppliers (hereinafter ‘the Suppliers ‘ or ‘payment processors‘)

The use of our Services and/or our Products implies your acceptance of these General Terms and Conditions of Use. If you do not accept the General Terms and Conditions of Use, you must stop using our Services and/or Products.

We invite you to read this document very carefully.

About https://www.psychiczoltan.com

The website https://www.psychiczoltan.com belongs to IVORY OUTSOURCING CONSULTANCY, SL, AVENIDA DE TIRAJANA (ED MERCURIO), 37, TORRE I SAN BARTOLOME DE TIRAJANA, 35290, Spain. Please use this address for correspondence. Depending on the method of payment chosen by the client, the payment will be processed by IVORY OUTSOURCING CONSULTANCY.

Warning

The website https://www.psychiczoltan.com is devoted to the divinatory arts and sciences, in particular astrology, numerology and tarot reading. THE SERVICES AND ADVICE OFFERED ON THE https://www.psychiczoltan.com WEBSITE AS WELL AS IN THE ASSOCIATED EMAILS AND ELECTRONIC SERVICES ARE EXCLUSIVELY INTENDED FOR ENTERTAINMENT PURPOSES AND ONLY SUCH PURPOSES WHICH ARE NOT CONTRARY TO ANY APPLICABLE LAW OR REGULATION.

The Services and/or Products offered on the https://www.psychiczoltan.com website have always been customized services carried out specifically for you that need the intervention of Zoltan or of people acting on the authority of Zoltan – electronic messaging being only used to deliver the Services and/or products to Zoltan’s consultants. Due to the increase in requests, the customized work performed by Zoltan through the https://www.psychiczoltan.com website has had to evolve and take the shape of electronic services starting on January 2018.

IVORY OUTSOURCING CONSULTANCY does everything within its power for you to enjoy top quality electronic services and to provide you with useful advice and Products. However, Zoltan cannot be held responsible for the consequences of your actions with regard to your personal interpretation of this advice. Under no circumstances should the information presented with our Services and/or Products replace any recommendations that you may have received from legal, health or financial professionals, or for any other field of activity.

Access to our Services

In order to access and use the Services and/or Products offered by https://www.psychiczoltan.com, you must be an individual person, be over the age of legal majority in your country of residence, have the legal capacity to use a website, not be in a precarious financial situation (over-indebtedness), nor suffer from Alzheimer’s or any other mental, neurodegenerative disorders or even disorders caused by aging. The content of our website is not directed at or intended for distribution to or use by any individual who is a citizen or resident of, or located in, any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation.

You must also have Internet access. The costs of the telephone calls which enable a connection to the Internet and to the Website are borne entirely by you.

Finally, you must own the necessary equipment to provide this connection to the Internet (computer, modem, etc.) as well as an electronic login and address. For some of our Services and/or Products we recommend having a printer.

Our Products and Services

The products and services offered after subscription to the website https://www.psychiczoltan.com are the following:

• a free reading sent in the form of a written document

• an initiation into the world of the divinatory, astrological, numerological sciences or tarot via text messages and/or a series of emails sent to the User

• more complete sessions sent in the form of audio and/or videos. The access to the audio/video files and related instructions is granted via a link sent by email.

• E-books in pdf format, which can be downloaded via a link sent by email.

As far as pdf files are concerned, the User must first install a free piece of software which makes it possible to read this type of files. For instance, the User can download Adobe® Acrobat® Reader for free via the following link: https://get.adobe.com/reader/?loc=en

In order to be able to play the audio files, the User must first install a free piece of software which will make it possible to play mp3 files. For instance, the User can download VLC Media Player for free via the following link: https://www.videolan.org/vlc/

Any order for a product or service triggers the sending of an email confirming the order.

Products and services are delivered between 24 and 48 hours after the email confirming the order is received, except for:

• E-books or audio products purchased on the Angelic Boutique, which are sent in the hour following the order.

• The instructions related to the audio and/or video sessions, which are sent by email on the day preceding the session.

As soon as the products and services are available, the User will be apprised of their availability via an email containing a link which grants immediate access to the products and services on the website.

In the event that https://www.psychiczoltan.com should find it impossible to deliver the ordered products and services, the User would be warned by email and immediately receive a refund linked to any payment made in connection with such products and services.

Please note that, from January 1, 2018, the electronic services offered by https://www.psychiczoltan.com are subject to VAT if you reside in the European Union (EU), in Iceland, Norway, Liechtenstein or South Africa. The amount of the VAT, which is calculated according to the applicable rate in your country of residence, is included in the amount of your contribution.

All our chargeable Products and Services are subject to registration on our website and have a satisfaction guarantee, the duration of which is always clearly indicated.

How can I benefit from the ‘free trial offer’? What happens next?

In order to use the free trial offer, go to the website https://www.psychiczoltan.com, then click on the free “ https://www.psychiczoltan.com ” form which you can access via this link. Fill out the required personal data, including a valid e-mail address.

We would like to draw your attention to the importance of entering complete and exact information about yourself. This allows us to ensure the quality of our Services.

For more information on the protection of your personal data, please consult our Privacy Policy .

The free trial offer on https://www.psychiczoltan.com does not imply any commitment on your part.

A few hours after you have sent your request (usually 2 hours after confirmation of your Email address), you will receive the result of the free trial offer at the address you have indicated along with an offer for a chargeable study, the price of which will be clearly stipulated. You are totally free to accept or ignore this new offer. If you ignore this new offer, you will receive several reminders, which you are free to ignore as well.

If you take advantage of the free trial offer, you will also receive Zoltan’s Newsletter on a monthly basis. This newsletter is entirely free and comes with no obligation to accept chargeable offers.

At any time, you have the option to unsubscribe from all communication sent by https://www.psychiczoltan.com.

How do I order the Products in the Angelic Boutique? What happens next?

Go to https://www.psychiczoltan.com and click on “Angelic Boutique”. Select the Product(s) you would like to order and click on “I order”. Fill out the required personal data, including a valid e-mail address.

We would like to draw your attention to the importance of entering complete and exact information about yourself so that Zoltan may be able to carry out a Study that will be as thorough as possible. This ensures the work performed is of quality. As a result, it also ensures that you receive customized services of quality.

For more information on the protection of your personal data, please consult our Privacy Policy .

Ordering a product in the “Angelic Boutique” on https://www.psychiczoltan.com is not a first step mandatorily followed by a chargeable subscription.

After you have made your payment, you will receive a confirmation message at the e-mail address you indicated.

Then, you will receive, at the address that you indicated, the product you ordered. Later, other proposals for chargeable studies, the price of which will be clearly indicated, will be sent to you. You are entirely free to accept or ignore these new offers.

After you bought a product in the “Angelic Boutique”, you will also receive Zoltan’s Newsletter on a monthly basis. This Newsletter is entirely free and never links to a chargeable offer.

At any time, you have the option to unsubscribe from all communication sent by https://www.psychiczoltan.com.

Customer service

In order to provide you with top-quality Services and Products, IVORY OUTSOURCING CONSULTANCY has set up a customer service department that can deal with most of your remarks and claims directly.

This customer service department will communicate with you, as a priority via e-mails. Our agents are extremely competent to answer your questions (if need be, after consulting Zoltan) or to send your electronic services once again to you should you have failed to receive them.

For a request for a refund, please contact customer service section of these General Terms and Conditions of Use.

Warranties and disclaimers related to Services

Our Services are subject to an obligation of means and provided within the limits of what is technically reasonable. We hope that you will enjoy using them. However, our Services have a limited warranty with regard to the results of the free trial and/or subsequent Complete Studies. We provide our Services “as are” and “as available”.

Unless expressly provided for by these General Terms and Conditions of Use, neither IVORY OUTSOURCING CONSULTANCY, nor its suppliers make any specific promises or predictions about the Products and/or Services, either express or implied, including but not limited to fitness for a particular purpose. For example, we do not enter into any commitments regarding the content of the Products and/or Services, the specific benefits expected by means of the Products and/or Services, their availability or their ability to meet your needs. We would like to remind users that our Products and Services are essentially for entertainment, recreational and cultural purposes. Without limiting the foregoing, IVORY OUTSOURCING CONSULTANCY does not warrant the accuracy, timeliness, completeness, reliability or availability of IVORY OUTSOURCING CONSULTANCY’s website or the information or results obtained from the use of IVORY OUTSOURCING CONSULTANCY’s website, or that IVORY OUTSOURCING CONSULTANCY’s website is virus-free or error-free.

Certain jurisdictions where we offer our Services do not authorize the exclusion of certain warranties. To the extent permitted by the applicable law, we exclude all and any warranties.

Limitation of liability

To the extent permitted by the applicable law, in no event shall IVORY OUTSOURCING CONSULTANCY, its suppliers and service providers accept liability to any person for any direct or indirect loss of profits, revenue or data, or for indirect, special, consecutive, aggravated or punitive damages or interest, whether in contract or in tort, including negligence, or otherwise, arising out of or related to the use of all or part of these web pages, even if IVORY OUTSOURCING CONSULTANCY has been advised of the possibility of the same.

To the extent permitted by the applicable law, the total liability of IVORY OUTSOURCING CONSULTANCY, its suppliers and service providers, for any claim arising from these General Terms and Conditions of Use, including for any implicit warranty, is limited to the amount you paid us to use our Services.

Under no circumstances can IVORY OUTSOURCING CONSULTANCY, its suppliers and service providers be held liable for any loss or damages which were not reasonably foreseeable.

We recognize that, in some countries, you can enjoy certain rights as a consumer. No clause in these General Terms and Conditions of Use limits the consumer’s legal rights which cannot be waived by any contract.

Intellectual property and trademark protection

Other than royalty-free images, the full contents of the website https://www.psychiczoltan.com including, without this list being exhaustive, the texts, images, trademarks, logos, acronyms, algorithms, software, music, sounds, photos, videos, drawings or other materials contained in the sponsored adverts or adverts sent via e-mail, commercial information produced and presented by the website https://www.psychiczoltan.com, its suppliers or advertisers, are protected by intellectual property law, trademark law, patent law or any other law recognized by the legislation in force in the country in which IVORY OUTSOURCING CONSULTANCY is based.

By accepting these General Terms and Conditions of Use, you undertake not to copy, use, exploit, reproduce, distribute the information transmitted or create derivative works using the communication received from https://www.psychiczoltan.com without obtaining express written permission from IVORY OUTSOURCING CONSULTANCY.

Termination

IVORY OUTSOURCING CONSULTANCY reserves the right to permanently deny you access to the Services offered and to immediately close your customer account if you breach these General Terms and Conditions of Use.

IVORY OUTSOURCING CONSULTANCY hopes to make you a happy customer and most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting our customer service department through the customer service email that can be accessed from this link. If, however, there is an issue that still needs to be resolved, this Agreement describes how both of us will proceed.

Please read this Agreement carefully. THIS AGREEMENT STARTS WHEN YOU ACCEPT. You accept when you do any of the following things after an opportunity to review this agreement: give us a written or electronic signature; tell us orally or electronically that you accept; keep the product for more than 30 days. IF YOU DO NOT WISH TO ACCEPT THESE TERMS, YOU MUST INFORM US WITHIN 30 DAYS AFTER RECEIPT. If you request it, we will credit your account in full for the product or service.

This Agreement (the “Agreement”) affects your legal rights and remedies and provides that disputes between you and the seller of this product, IVORY OUTSOURCING CONSULTANCY (the “Company”), must be resolved through binding arbitration rather than in a court.

Any claim or dispute between you and IVORY OUTSOURCING CONSULTANCY (or any of Company’s subsidiaries or affiliates) arising out of or relating in any way to the product or service or this Agreement shall be resolved through final, binding arbitration. This obligation applies regardless of whether the claim or dispute involves a tort, fraud, breach of contract, misrepresentation, product liability, negligence, violation of a statute, or any other legal theory. Included are all claims arising out of or relating to any aspect of our relationship; claims that may arise after the termination of this Agreement; and claims related to direct marketing efforts, including complaints concerning unsolicited text messages, emails, and telemarketing calls.

We each agree that each of us may bring claims against the other only in an individual capacity and not in a class action or representative proceeding. All arbitrations under this Agreement shall be conducted on an individual (and not a class-wide) basis, and an arbitrator shall have no authority to award class-wide relief. You acknowledge and agree that this Agreement specifically prohibits you from commencing arbitration proceedings as a representative of others or joining in any arbitration proceedings brought by any other person.

A party who intends to seek arbitration must first send to the other a written Notice of Dispute describing the nature and basis of the claim or dispute and setting forth the specific relief sought. All Notices to IVORY OUTSOURCING CONSULTANCY shall be sent to the following address: SL, AVENIDA DE TIRAJANA (ED MERCURIO), 37, TORRE I SAN BARTOLOME DE TIRAJANA, 35290, Spain, when conducted by EEA located clients. Upon receipt of such Notice, the other party shall have a thirty-day period in which it may satisfy the claim against it by fully curing the dispute and/or providing all the relief requested in the Notice. After the expiration of such thirty-day cure period, you or the Company may commence an arbitration proceeding. The arbitration of any claim or dispute under this Agreement shall be conducted pursuant to the American Arbitration Association’s (“AAA”) in accordance with the provisions of its International Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes. These rules and procedures are available by calling the AAA or by visiting its web site at www.adr.org. The number of arbitrators shall be three. The language of the arbitration shall be English. The arbitration of any claim or dispute under this Agreement shall be conducted in United Kingdom or in the location in which you received this Agreement or in your home state or country.

For any non-frivolous claim that does not exceed US$25,000 will pay all costs of the arbitration and will agree to conduct the arbitration through the AAA offices in your home state. For any claim under US$10,000, IVORY OUTSOURCING CONSULTANCY further agrees that any hearings may be held by telephone and that the Company will not seek attorney’s fees in the event the Company prevails. You acknowledge and agree that each party shall pay the fees and costs of its own counsel, experts and witnesses.

For U.S. residents only: This Agreement concerns a transaction in interstate commerce and therefore shall be governed by the United States Federal Arbitration Act, 9 U.S.C. § 1 et seq.

About these General Terms and Conditions of Use

The General Terms and Conditions of Use come into force on the date on which you accept them and continue for an indefinite period unless you unsubscribe from the Service.

We reserve the right to change these Terms and Conditions of Use at any time without notice, for example to reflect changes in the law or in our Services and/or Products. We recommend that you consult these Terms and Conditions of Use regularly.

The changes will not apply retroactively and they will come into force on the date of update indicated at the top of the document. If you do not accept the changes made to the General Terms and Conditions of Use, you must stop using our Services and/or Products. By continuing to use our Services and/or Products after these Terms and Conditions of Use have changed, you will be confirming that you have read and understood and agreed to be bound by any revised Terms and Conditions of Use.

Severability clause

To the extent that any provision of these General Terms and Conditions of Use is found by any competent court or authority to be invalid, unlawful or unenforceable in a jurisdiction, that provision shall be deemed not to be part of these General Terms and Conditions of Use but such finding shall not affect the validity, lawfulness or enforceability of the remainder of these General Terms and Conditions of Use, in that jurisdiction, nor shall it affect the validity, lawfulness or enforceability of these General Terms and Conditions of Use in any other jurisdiction.

The preceding sentence does not apply to New Jersey residents or transactions.

How can I contact you?

If you have any comments or questions about these General Terms and Conditions of Use, you can contact me through the service client email you can access by using this link.